Orders from Akiko Hirai's Collection will be shipped after the 16th November

Return & Refund Policy

Return & Refund policy

We hope you are very happy with the item(s) you purchase. However if you are not, you may return the goods within fourteen (14) days, beginning with the day you receive the goods. To do so, you must first notify us in writing by email to gallery@maudandmabel.com*Please do not ship the item(s) before contacting us.

Once we have received your email, we will contact you confirming that return or exchange is eligible. Items must be in the original undamaged packaging or packaging of the same quality, in unused condition, and shipped to the gallery at your expense.

We will refund the full cost of the item or issue a credit note once the item safely reaches the gallery, and the return is processed. In case of a refund, the amount owed will be issued to the original source of payment excluding shipping costs and international custom fees, if any. These will be made within 7-10 business days of return.

For additional return and cancellation information please see our Terms & Conditions.