Deliveries & Returns

Shipping & Delivery

We aim to dispatch orders next working day with CSM/UPS or Royal Mail. You will be informed of the shipping method at checkout. 

Once your order has been dispatched, you will receive a tracking number via email.

Orders within the UK are usually delivered the next working day after dispatch.  Delivery times for orders outside of the UK will vary. 

Please be aware that orders outside of the UK may be subject to additional customs charges.  Tax will be deducted at checkout for orders outside of the UK. 

If you have any questions about your delivery, please contact us at gallery@maudandmabel.com 

 

Return & Refund policy

We hope you are very happy with the item(s) you purchase. However if you are not, you may return the goods within fourteen (14) days, beginning with the day you receive the goods. To do so, you must first notify us in writing by emailing gallery@maudandmabel.com*Please do not ship the item(s) before contacting us.

Once we have received your email, we will contact you confirming that return or exchange is eligible. Items must be in the original undamaged packaging or packaging of the same quality, in unused condition, and shipped to the gallery at your expense.

We will refund the full cost of the item or issue a credit note once the item safely reaches the gallery, and the return is processed. In case of a refund, the amount owed will be issued to the original source of payment excluding shipping costs and international custom fees, if any. These will be made within 7-10 business days of return.

For additional return and cancellation information please see our Terms & Conditions.